Leon Solomon

• Source physically damaged laptops, diagnosing hardware before purchase to determine repair feasibility and parts cost, then repair and resell to customers via Facebook Marketplace.
• Perform full disassembly and component-level replacement of LCD screens, trackpads, keyboards, and batteries; upgrade RAM and SSDs, apply thermal paste, and clear internal dust obstructions to restore thermal performance.
• Wipe drives and perform clean Windows installations with full driver, activation, and update configuration, stress-testing each unit before customer delivery.

• Serve as the unofficial first line of technical support for office staff and management, resolving PC, printer, and application issues on the spot rather than escalating to the corporate help desk.
• Troubleshoot resident portal login failures, account lockouts, and payment errors for 800+ residents, guiding non-technical users to resolution by phone, email, and in person.
• Log and track 100–150 work orders per month in Yardi and Yardi CRM, coordinating maintenance staff and outside vendors from intake through verified resolution.
• Manage a waitlist of approximately 100 applicants and maintain 96–98% occupancy through accurate record-keeping and consistent follow-up.

• Served as primary tenant liaison, submitting and tracking maintenance work orders through to confirmed resolution, coordinating move-ins and move-outs, and verifying applications and financial records.

• Maintained a dynamic vehicle inventory in a digital tracking system with 100% data accuracy and served as primary logistics contact for incoming deliveries.

• Operated advanced screening technology in a federal security environment, following strict standard operating procedures to identify threats and secure terminal access points.

• Built and administer a bare-metal Proxmox VE hypervisor running six virtual machines and containers, including an OPNsense firewall with segmented WAN/LAN interfaces, DHCP, and default-deny rule sets.
• Deployed a Wazuh SIEM with endpoint agents and validated detection coverage by executing controlled attacks from Kali Linux, confirming alerts for SSH brute-force attempts, privilege escalation, and file integrity changes.
• Ran OpenVAS scans against Metasploitable2 and DVWA, triaging 635 findings by severity; configured Twingate zero-trust remote access and Pi-hole DNS filtering with no inbound ports exposed.

Full lab breakdown →

• Coursework: Windows Server & Active Directory, Windows OS, Linux, Network Security, Firewalls & VPNs, Ethical Hacking, Digital Forensics